Workplace Community Specialist (On‑Site)

Regus; Fort Worth (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Work life balance

Paid time off

11 paid company holidays

401K with company match

Health care for full-time staff

Quarterly bonus plan

Training and development opportunities

Professional workplace community

Job summary

IWG is seeking a Community Associate to support customers in Fort Worth, TX, in a hands-on, on-site role. You will help manage everyday center operations, from greeting clients to coordinating events and services, ensuring smooth operations and positive customer experiences.

You will handle tasks like setting up meeting rooms, assisting with Wi‑Fi and devices, processing charges, and supporting networking events, all while maintaining a welcoming, efficient center.

Qualifications

• 1+ years of customer service experience.
• Ability to own problems and resolve them.
• Positive, enthusiastic, and adaptable to fast-changing situations.
• Experience with MS Office and basic IT equipment.
• Legally eligible to work in the United States and at least 18 years old.

Responsibilities

• Assist customers with a variety of requests in a busy center.
• Set up and troubleshoot tasks like Wi-Fi, meeting rooms, projectors, and directions.
• Process invoices and ensure services are correctly charged.
• Plan and coordinate in-center networking events and posters.
• Close the day with a tidy center and prepare for the next day.

Skills

Customer service experience

Tools

MS Office

Job description

IWG is seeking a Community Associate to support customers in Fort Worth, TX, in a hands-on, on-site role. You will help manage everyday center operations, from greeting clients to coordinating events and services, ensuring smooth operations and positive customer experiences.

You will handle tasks like setting up meeting rooms, assisting with Wi‑Fi and devices, processing charges, and supporting networking events, all while maintaining a welcoming, efficient center.