On-Site Community Experience Specialist

Iwg Plc; Louisville (KY); Presencial; USD 20.000 - 29.000; Tempo integral

Benefícios oferecidos por esta vaga

Work life balance

Paid time off

Company holidays

401K with company match

Health care

Resumo da vaga

IWG PLC is seeking a Community Associate to maintain our center community and assist customers with day-to-day needs. You will handle inquiries, coordinate services, and ensure a smooth, welcoming environment for clients and visitors.

Position emphasizes strong communication, multitasking, and proactive problem solving in a fast-paced center setting, with comprehensive benefits and a focus on work-life balance.

Qualificações

• 1+ years of customer service experience.
• Strong communication and relationship-building skills.
• Problem-solving and ownership mindset.
• Positive, enthusiastic, adaptable to fast-changing environments.
• Proficient in MS Office and basic IT equipment.
• Legally eligible to work in the United States and 18+ years old.

Responsabilidades

• Greet customers and manage daily service requests in center.
• Assist with Wi-Fi codes, directions, and AV setups.
• Process invoicing and billing for services.
• Open tickets in service portal for center issues.
• Organize networking events and support marketing materials.

Conhecimentos

Customer service

Communication

Problem solving

MS Office

Multitasking

Ferramentas

MS Office

Descrição da vaga

IWG PLC is seeking a Community Associate to maintain our center community and assist customers with day-to-day needs. You will handle inquiries, coordinate services, and ensure a smooth, welcoming environment for clients and visitors.

Position emphasizes strong communication, multitasking, and proactive problem solving in a fast-paced center setting, with comprehensive benefits and a focus on work-life balance.