Work from Home Bilingual Spanish Customer Service $18.00 per hour

Global Payments; Sarasota (FL); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company in payment solutions is seeking a Bilingual Spanish Customer Service representative. This remote role offers a competitive hourly wage of $18.00, comprehensive benefits, and an inclusive work environment. The ideal candidate will have a high school diploma, bilingual skills, and experience in customer service. Responsibilities include responding to inquiries, resolving issues, and maintaining accurate records. Join a diverse team that values equal opportunity and customer satisfaction.

Benefits

Comprehensive benefits package, including medical, dental, and vision care

Paid time off

Retirement investment options

Qualifications

• Minimum of 12 months recent contact center or work-from-home experience.
• Authorization to work in the United States without the need for visa sponsorship.
• Ability to work mid-shift to late, including weekends.

Responsibilities

• Respond to customer inquiries via telephone, providing problem resolution.
• Resolve basic payment and account-related requests, including card activations.
• Enter required data into client systems while maintaining accuracy.

Skills

Bilingual in Spanish and English

Problem-solving

Adaptability

Education

High School Diploma or Equivalent

Tools

Computerized data entry systems

Job description

Work from Home Bilingual Spanish Customer Service $18.00 per hour

Employer Industry: Payment Solutions

Why consider this job opportunity:
- Salary up to $18.00 per hour with a 20% language differential
- Opportunity for remote work, with occasional on-site presence required
- Comprehensive benefits package, including medical, dental, and vision care
- Paid time off and retirement investment options
- Inclusive and diverse work environment promoting equal opportunity
- Chance to build foundational knowledge in payment solutions and customer service

What to Expect (Job Responsibilities):
- Respond to customer inquiries via telephone, providing problem resolution in line with service standards
- Resolve basic payment and account-related requests, including card activations and updates
- Enter required data into client systems and databases while maintaining accuracy
- Analyze customer service needs and escalate unresolved issues to senior representatives
- Build knowledge of products, policies, and procedures for assigned clients

What is Required (Qualifications):
- High School Diploma or Equivalent
- Minimum of 12 months of recent contact center or work-from-home experience
- Must be bilingual in Spanish and English
- Ability to work mid-shift to late, including weekends
- Authorization to work in the United States without the need for visa sponsorship

How to Stand Out (Preferred Qualifications):
- Familiarity with payment processing or customer service in a related field
- Experience with computerized data entry systems
- Strong problem-solving skills and ability to work under close supervision
- Willingness to learn and adapt to established procedures and processes

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About the company

Global Payments Inc. is an American company providing financial technology services globally.

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