Work from Home Bilingual Spanish Customer Service $18.00 per hour

Global Payments; Humble (TX); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company in the payment solutions industry is seeking a Bilingual Spanish Customer Service representative to work from home. This role involves responding to customer inquiries, resolving payment issues, and requires a high school diploma along with bilingual proficiency in Spanish and English. The position offers a competitive hourly wage of $18.00, comprehensive benefits, and the opportunity to work with a dynamic team.

Benefits

Comprehensive benefits package including medical, dental, and vision care

Paid time off

Recognition programs available

Qualifications

• Minimum of 12 months of recent contact center or work-from-home experience.
• Open to work schedule including mid shifts, late shifts, and weekends.
• Must complete a background check including criminal and credit checks.

Responsibilities

• Respond to customer inquiries via telephone and provide problem resolution.
• Resolve basic payment and account-related requests for assigned clients.
• Enter required data into client-provided systems and databases.

Skills

Bilingual in Spanish and English

Customer service

Problem resolution

Education

High School Diploma or Equivalent

Tools

Customer service software

Data entry systems

Job description

Work from Home Bilingual Spanish Customer Service $18.00 per hour

Employer Industry: Payment Solutions

Why consider this job opportunity:
- Salary up to $18.00 per hour with a language differential
- Opportunity for remote work primarily within the United States
- Comprehensive benefits package including medical, dental, and vision care
- Paid time off and recognition programs available
- Chance to work with a dynamic team in the payments technology industry

What to Expect (Job Responsibilities):
- Respond to customer inquiries via telephone and provide problem resolution according to service standards
- Resolve basic payment and account-related requests for assigned clients
- Enter required data into client-provided systems and databases
- Build knowledge of products, policies, and procedures for a limited number of clients
- Escalate unresolved customer grievances to more experienced representatives or designated departments

What is Required (Qualifications):
- High School Diploma or Equivalent
- Minimum of 12 months of recent contact center or work-from-home contact experience
- Must be bilingual in Spanish and English
- Open to a work schedule that may include mid shifts, late shifts, and weekends
- Must complete a background check including criminal and credit checks

How to Stand Out (Preferred Qualifications):
- Familiarity with customer service software and data entry systems
- Ability to navigate online manuals and training materials effectively
- Experience in a fast-paced call center environment

#PaymentSolutions #CustomerService #RemoteWork #Bilingual #CareerOpportunity

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About the company

Global Payments Inc. is an American company providing financial technology services globally.

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