Work from Home Bilingual Spanish Customer Service $18.00 per hour

Global Payments; Katy (TX); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company in payment technology is seeking a Bilingual Spanish Customer Service representative. This remote position offers a salary of $18.00 per hour, with opportunities for career advancement and a comprehensive benefits package. Ideal candidates will have a high school diploma, bilingual proficiency, and customer service experience.

Benefits

Comprehensive benefits package including medical, dental, and vision care

Paid time off

Retirement options

Supportive work environment

Qualifications

• Minimum of 12 months of recent contact center or work-from-home experience.
• Open to a flexible work schedule including mid-shift to late hours and weekends.
• Successful completion of a background check, including criminal and credit checks.

Responsibilities

• Respond to customer inquiries via telephone, providing problem resolution.
• Resolve basic payment and account-related requests including card activations.
• Enter required data into client systems and databases.

Skills

Bilingual in Spanish and English

Problem-solving

Customer service

Education

High School Diploma or Equivalent

Tools

Graphic User Interface (GUI) systems

Job description

Work from Home Bilingual Spanish Customer Service $18.00 per hour

Employer Industry: Payment Solutions

Why consider this job opportunity:
- Salary up to $18.00 per hour with a 20% language differential
- Opportunity for career advancement within a leading company in the payment technology sector
- Primarily remote work opportunity available within the United States
- Comprehensive benefits package including medical, dental, and vision care, paid time off, and retirement options
- Supportive work environment with a focus on employee recognition and development

What to Expect (Job Responsibilities):
- Respond to customer inquiries via telephone, providing problem resolution in line with service standards
- Resolve basic payment and account-related requests including card activations and updates
- Enter required data into client systems and databases while adhering to established documentation processes
- Analyze customer service needs and escalate unresolved issues to more experienced representatives
- Build knowledge of products and procedures for assigned clients to improve service delivery

What is Required (Qualifications):
- High School Diploma or Equivalent
- Minimum of 12 months of recent contact center or work-from-home experience
- Must be bilingual in Spanish and English
- Open to a flexible work schedule including mid-shift to late hours and weekends
- Successful completion of a background check, including criminal and credit checks

How to Stand Out (Preferred Qualifications):
- Experience in a customer service role within the payment solutions or financial services industry
- Familiarity with Graphic User Interface (GUI) systems for data entry
- Strong problem-solving skills and ability to handle customer inquiries effectively

#PaymentSolutions #CustomerService #RemoteWork #CareerGrowth #BilingualOpportunities

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About the company

Global Payments Inc. is an American company providing financial technology services globally.

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