Work from Home Bilingual Spanish Customer Service $18.00 per hour

Global Payments; Lubbock (TX); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company in payment solutions is seeking a Bilingual Spanish Customer Service representative to work from home. This role offers a competitive salary of $18.00 per hour, a flexible schedule, and opportunities for career advancement. Responsibilities include assisting customers with payment inquiries and maintaining product knowledge. Ideal candidates will have a high school diploma, bilingual skills, and prior contact center experience.

Benefits

Comprehensive benefits package including medical, dental, and vision care

Paid time off and retirement investment options

Supportive and collaborative work environment

Qualifications

• Minimum of 12 months of recent contact center or work-from-home experience.
• Open to a work schedule that may include mid to late shifts and weekends.
• Completion of a background check including criminal, credit, education, and employment verification.

Responsibilities

• Respond to customer inquiries and provide problem resolution.
• Resolve basic payment and account-related requests.
• Maintain detailed knowledge of the employer's products and services.

Skills

Bilingual in Spanish and English

Problem-solving skills

Customer service skills

Education

High School Diploma or Equivalent

Job description

Work from Home Bilingual Spanish Customer Service $18.00 per hour

Employer Industry: Payment Solutions

Why consider this job opportunity:
- Salary up to $18.00 per hour with a 20% language differential
- Opportunity for career advancement and growth within the organization
- Flexible remote work option available within the U.S.
- Comprehensive benefits package including medical, dental, and vision care
- Paid time off and retirement investment options
- Supportive and collaborative work environment

What to Expect (Job Responsibilities):
- Respond to customer inquiries and provide problem resolution in accordance with service standards
- Resolve basic payment and account-related requests, including card activations and updates
- Maintain detailed knowledge of the employer's products and services
- Analyze customer service needs and communicate with service and technical departments as necessary
- Enter required data into client systems and databases

What is Required (Qualifications):
- High School Diploma or Equivalent
- Minimum of 12 months of recent contact center or work-from-home experience
- Must be bilingual in Spanish and English
- Open to a work schedule that may include mid to late shifts and weekends
- Completion of a background check including criminal, credit, education, and employment verification

How to Stand Out (Preferred Qualifications):
- Experience in a customer service role within a contact center environment
- Familiarity with payment processing systems and customer service protocols
- Strong problem-solving skills and ability to navigate computerized systems
- Ability to work under close supervision and follow detailed instructions

#PaymentSolutions #CustomerService #RemoteWork #CareerGrowth #BilingualOpportunities

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About the company

Global Payments Inc. is an American company providing financial technology services globally.

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