Work from Home Bilingual Spanish Customer Service $18.00 per hour

Global Payments; Mesquite (TX); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company in payments technology is seeking a Bilingual Spanish Customer Service representative to work from home. The role involves responding to customer inquiries and resolving issues related to payments and accounts. Candidates should have a high school diploma and experience in a contact center or remote work environment. This position offers a competitive hourly wage of $18.00, opportunities for career advancement, and a comprehensive benefits package.

Benefits

Comprehensive benefits package including medical, dental, and vision care

Opportunity for career advancement

Supportive work environment with opportunities for skill development

Qualifications

• Minimum of 12 months of recent contact center or remote work experience.
• Open to a work schedule that may include mid shifts and weekends.
• Completion of a background check, including criminal and credit checks.

Responsibilities

• Respond to customer inquiries via telephone, providing problem resolution.
• Resolve basic payment and account-related requests, including card activations.
• Maintain detailed knowledge of the employer's products and services.

Skills

Bilingual in Spanish and English

Customer service

Problem resolution

Education

High School Diploma or equivalent

Job description

Work from Home Bilingual Spanish Customer Service $18.00 per hour

Employer Industry: Payments Technology

Why consider this job opportunity:
- Salary up to $18.00 per hour with a language differential
- Opportunity for career advancement and growth within the organization
- Flexibility to work primarily remote within the United States
- Comprehensive benefits package including medical, dental, and vision care
- Supportive work environment with opportunities for skill development
- Chance to make a positive impact on customer satisfaction and service quality

What to Expect (Job Responsibilities):
- Respond to customer inquiries via telephone, providing problem resolution in accordance with service standards
- Resolve basic payment and account-related requests, including card activations and updates
- Maintain detailed knowledge of the employer's products and services
- Analyze customer service needs and communicate them to relevant departments
- Enter required data into client systems and databases, utilizing established processes

What is Required (Qualifications):
- High School Diploma or equivalent
- Minimum of 12 months of recent contact center or remote work experience
- Must be bilingual in Spanish and English
- Open to a work schedule that may include mid shifts and weekends
- Completion of a background check, including criminal and credit checks

How to Stand Out (Preferred Qualifications):
- Strong ability to acquire and apply job skills and learn company policies
- Experience with routine to semi-routine tasks requiring limited decision-making
- Ability to work under close supervision and follow established procedures

#PaymentsTechnology #CustomerService #RemoteWork #CareerOpportunity #BilingualJobs

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About the company

Global Payments Inc. is an American company providing financial technology services globally.

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