Work from Home Bilingual Spanish Customer Service $18.00 per hour

Global Payments; Irving (TX); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company in payment solutions is seeking a Bilingual Spanish Customer Service Representative to work from home. This role involves responding to customer inquiries, managing payment requests, and providing problem resolution. Candidates should have a high school diploma and at least 12 months of experience in a contact center or remote environment. A comprehensive benefits package and opportunities for growth are offered.

Benefits

Comprehensive benefits package including medical, dental, and vision care

Supportive work environment

Opportunity for remote work

Qualifications

• 12 months of recent contact center or work-from-home experience.
• Open to mid to late shifts and weekends.
• Completion of a background check.

Responsibilities

• Respond to customer inquiries and provide problem resolution via telephone.
• Handle basic payment and account-related requests.
• Utilize systems to manage customer issues.

Skills

Bilingual in Spanish and English

Customer service

Problem resolution

Education

High School Diploma or Equivalent

Job description

Work from Home Bilingual Spanish Customer Service $18.00 per hour

Employer Industry: Payment Solutions

Why consider this job opportunity:
- Salary up to $18.00 per hour with a language differential
- Comprehensive benefits package including medical, dental, and vision care
- Opportunity for remote work within the United States
- Supportive work environment with a focus on employee growth and development
- Chance to work with a dynamic team in the payments technology landscape

What to Expect (Job Responsibilities):
- Respond to customer inquiries and provide problem resolution via telephone
- Handle basic payment and account-related requests, including card activations and updates
- Utilize user-friendly systems to enter required data and manage customer issues
- Build knowledge of products, policies, and procedures for assigned clients
- Escalate unresolved customer grievances to more experienced representatives

What is Required (Qualifications):
- High School Diploma or Equivalent
- Minimum of 12 months of recent contact center or work-from-home experience
- Must be bilingual in Spanish and English
- Open to a work schedule that may include mid to late shifts and weekends
- Completion of a background check, including criminal and credit checks

How to Stand Out (Preferred Qualifications):
- Familiarity with payment processing systems and customer service best practices
- Ability to work under close supervision and follow established procedures
- Experience in a remote work environment

#PaymentSolutions #CustomerService #RemoteWork #CareerGrowth #BilingualOpportunities

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About the company

Global Payments Inc. is an American company providing financial technology services globally.

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