Work from Home Bilingual Spanish Customer Service $18.00 per hour

Global Payments; Austin (TX); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company in payment solutions is seeking a Bilingual Spanish Customer Service representative to work from home. This role involves addressing customer inquiries, handling payment requests, and providing problem resolution. Candidates should have a high school diploma, be bilingual, and possess strong problem-solving skills. The position offers a competitive hourly wage and a comprehensive benefits package, along with opportunities for career advancement.

Benefits

Comprehensive benefits package including medical, dental, and vision care

Flexible remote work option

Opportunity for career advancement

Qualifications

• Minimum of 12 months recent contact center or Work from Home experience.
• Ability to work a flexible schedule, including mid to late shifts and weekends.
• Successful completion of a background check including criminal and credit checks.

Responsibilities

• Address customer inquiries via telephone, providing problem resolution.
• Handle basic payment and account-related requests, including card activations.
• Enter required data into client systems and databases.

Skills

Bilingual in Spanish and English

Problem-solving

Attention to detail

Education

High School Diploma or Equivalent

Job description

Work from Home Bilingual Spanish Customer Service $18.00 per hour

Employer Industry: Payment Solutions

Why consider this job opportunity:
- Salary up to $18.00 per hour with a language differential
- Opportunity for career advancement within the organization
- Flexible remote work option available within the United States
- Comprehensive benefits package including medical, dental, and vision care
- Supportive work environment with a focus on employee recognition and development

What to Expect (Job Responsibilities):
- Address customer inquiries via telephone, providing problem resolution in line with service standards
- Handle basic payment and account-related requests, including card activations and updates
- Enter required data into client systems and databases while utilizing standardized responses
- Build foundational knowledge of products, policies, and procedures for assigned clients
- Escalate unresolved customer issues to more experienced representatives or designated departments

What is Required (Qualifications):
- High School Diploma or Equivalent
- Minimum of 12 months of recent contact center or Work from Home experience
- Must be bilingual in Spanish and English
- Ability to work a flexible schedule, including mid to late shifts and weekends
- Successful completion of a background check including criminal and credit checks

How to Stand Out (Preferred Qualifications):
- Familiarity with payment processing systems or customer service protocols
- Experience working remotely in a customer service capacity
- Strong problem-solving skills and attention to detail
- Knowledge of compliance and regulatory guidelines in the payment industry

#PaymentSolutions #CustomerService #RemoteWork #CareerGrowth #BilingualOpportunity

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About the company

Global Payments Inc. is an American company providing financial technology services globally.

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