Wireless Tech Sales Pro

T-Mobile; Knightdale (NC); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

401(k)

Stock grant

Paid time off

Health insurance

Job summary

T-Mobile is hiring for a role in retail operations focused on engaging customers and resolving technology and service needs in a fast paced store environment.

The position emphasizes product knowledge, digital tools usage, and delivering a positive customer experience across the shopping journey. Training and teamwork are core, with opportunities for growth and incentives as you advance.

Qualifications

• Change readiness and adaptability in a fast-paced retail setting.
• Strong communication with customers to assess needs and propose solutions.
• Problem-solving to address customer questions and issues.
• Excellent customer service mindset and ability to engage customers.

Responsibilities

• Deliver personalized tech and service solutions through customer service and sales.
• Use digital tools to demonstrate network coverage, plans, and features to customers.
• Complete training to learn retail processes and wireless technology.
• Collaborate across channels to ensure a seamless customer experience.
• Perform other duties or projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a role in retail operations focused on engaging customers and resolving technology and service needs in a fast paced store environment.

The position emphasizes product knowledge, digital tools usage, and delivering a positive customer experience across the shopping journey. Training and teamwork are core, with opportunities for growth and incentives as you advance.