Wireless Tech Retail Sales Pro

T-MOBILE USA, Inc.; Prairie du Chien (WI); Vor Ort; USD 26.000 - 30.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grants

Stock purchase plan

Paid time off

Holidays

Parental leave

Tuition assistance

Transit benefits

Zusammenfassung

T-Mobile USA, Inc. is seeking a front-line associate to engage customers and guide them through technology and service options in a fast-paced retail setting.

You will build product knowledge, demonstrate solutions, and support customers throughout their shopping journey while developing skills in digital tools and service planning. Team collaboration and strong communication are essential to success.

Qualifikationen

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Aufgaben

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Kenntnisse

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Jobbeschreibung

T-Mobile USA, Inc. is seeking a front-line associate to engage customers and guide them through technology and service options in a fast-paced retail setting.

You will build product knowledge, demonstrate solutions, and support customers throughout their shopping journey while developing skills in digital tools and service planning. Team collaboration and strong communication are essential to success.