Wireless Tech Sales Associate

T-MOBILE USA, Inc.; Reynoldsburg (OH); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Job summary

T-Mobile USA, Inc. is hiring to support retail operations, engaging customers and guiding their technology and service needs in a fast-paced environment. The role emphasizes product knowledge, digital tool usage, and service plan recommendations to foster customer satisfaction and loyalty.

Required Education is a High School Diploma or GED, with 6 months of customer service or sales experience preferred in a retail setting. Training and teamwork across channels are integral to success.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred in a retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Other duties/projects as assigned by business management.

Skills

Customer Service

Sales

Communication

Multitasking

Teamwork

Engaging People

Change Agility

Customer Problem Solving

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring to support retail operations, engaging customers and guiding their technology and service needs in a fast-paced environment. The role emphasizes product knowledge, digital tool usage, and service plan recommendations to foster customer satisfaction and loyalty.

Required Education is a High School Diploma or GED, with 6 months of customer service or sales experience preferred in a retail setting. Training and teamwork across channels are integral to success.