Retail Wireless Sales Pro - Customer Tech Solutions

T-MOBILE USA, Inc.; Neosho (MO); On-site; USD 55,104,000 - 59,237,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Health insurance

Discounts

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment. You will build relationships through hands-on demonstrations, complete training, and use digital tools to explain coverage and benefits.

This role offers growth opportunities and access to comprehensive benefits. Join a culture that rewards ownership and teamwork, with competitive pay, stock grants, and benefits designed to support your

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience preferred.
• Retail environment experience preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Communication

Sales

Customer Service

Problem Solving

Multitasking

Engaging People

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment. You will build relationships through hands-on demonstrations, complete training, and use digital tools to explain coverage and benefits.

This role offers growth opportunities and access to comprehensive benefits. Join a culture that rewards ownership and teamwork, with competitive pay, stock grants, and benefits designed to support your