Wireless Retail Sales Specialist

T-Mobile; Yuma (AZ); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Holiday pay

Job summary

T-Mobile in the United States is seeking a Mobile Associate to engage customers and guide them through technology and service solutions in a fast-paced retail setting.

You will build product knowledge, demonstrate features, and assist customers throughout their shopping journey while developing skills in customer interaction and digital tools usage. The role emphasizes customer satisfaction and loyalty through strong relationships.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience, Retail environment preferred.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer service

Sales

Communication

Teamwork

Multitasking

Engaging people

18+ years old

US work authorisation

Education

High School Diploma/GED

Job description

T-Mobile in the United States is seeking a Mobile Associate to engage customers and guide them through technology and service solutions in a fast-paced retail setting.

You will build product knowledge, demonstrate features, and assist customers throughout their shopping journey while developing skills in customer interaction and digital tools usage. The role emphasizes customer satisfaction and loyalty through strong relationships.