Wireless Tech Advisor | Training Pay & Stock Benefits

T-Mobile; North Attleborough (MA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Health, dental, vision insurance

Paid time off & holidays

Parental leave & family benefits

Job summary

T-Mobile is seeking a Retail Associate to engage customers, demonstrate technology solutions, and guide shoppers through their buying journey. The role emphasizes product knowledge, digital tools, and building strong customer relationships to drive loyalty.

The position includes a clear compensation package with hourly pay plus training pay, opportunities for incentives, and comprehensive benefits. You’ll grow with a company that emphasizes employee ownership and development.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in retail preferred.
• Must be 18+ and legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

18+ years old

US work authorization

Education

High School Diploma/GED (Required)

Job description

T-Mobile is seeking a Retail Associate to engage customers, demonstrate technology solutions, and guide shoppers through their buying journey. The role emphasizes product knowledge, digital tools, and building strong customer relationships to drive loyalty.

The position includes a clear compensation package with hourly pay plus training pay, opportunities for incentives, and comprehensive benefits. You’ll grow with a company that emphasizes employee ownership and development.