Wireless Retail Associate: Growth, Stock & Benefits

tmobile; Dyersburg (TN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Stock grants

Employee stock purchase plan

Paid time off

Job summary

T-Mobile seeks a Retail Associate to engage customers, demonstrate technology and service plans, and guide them through their shopping journey. You will develop skills in customer interactions and digital tools while supporting store goals.

The role emphasizes product knowledge, service plan recommendations, and teamwork in a fast-paced environment with training and advancement opportunities.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred in a retail setting.
• Strong communication, problem solving and teamwork skills.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Use digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Support additional duties as assigned by management.

Skills

Customer Service

Sales

Communication

Multitasking

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile seeks a Retail Associate to engage customers, demonstrate technology and service plans, and guide them through their shopping journey. You will develop skills in customer interactions and digital tools while supporting store goals.

The role emphasizes product knowledge, service plan recommendations, and teamwork in a fast-paced environment with training and advancement opportunities.