Wireless Tech Advisor

T-Mobile; Town of Victor (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental and Vision Insurance

401(k)

Employee Stock Grants

Stock Purchase Plan

Paid Time Off

Job summary

At T-Mobile, we offer a comprehensive Total Rewards Package with competitive base pay, stock grants, and a broad benefits program. This role supports retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

Responsibilities include building product knowledge, demonstrating solutions, and assisting customers throughout their shopping journey. The position requires strong communication and teamwork to deliver an outstanding customer

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer service

Sales

Communication

Problem solving

Teamwork

Multitasking

Engaging people

Change agility

Eligibility to work in US

Education

High School Diploma/GED

Job description

At T-Mobile, we offer a comprehensive Total Rewards Package with competitive base pay, stock grants, and a broad benefits program. This role supports retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment.

Responsibilities include building product knowledge, demonstrating solutions, and assisting customers throughout their shopping journey. The position requires strong communication and teamwork to deliver an outstanding customer