Wireless Store Manager — Lead Sales & Service

Oslcareers; Massachusetts; On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Up to 50% wireless service discounts

RRSP matching

Paid vacation

Comprehensive training

Career development

Employee Assistance Program

Discount programs

OSL Cares

Women's Empowerment Mission

Daily pay access via DailyPay & Wisely

Job summary

OSL is seeking a Wireless Manager to lead a kiosk team across wireless products, ensuring top-tier customer service and strong sales results. You will oversee daily operations, coach sales associates, schedule shifts, and implement strategies to meet targets.

Reporting to the District Manager, you will partner with marketing for promotions, manage inventory, and maintain store standards. This full-time role offers competitive base salary, commissions, and benefits, with opportunities for growth.

Qualifications

• Retail management experience in wireless or electronics.
• Ability to drive team performance and service quality.
• Strong communication and presentation skills.
• Excellent customer service with proactive approach.
• Physical ability to lift 30-50 pounds and stand long periods.

Responsibilities

• Oversee daily kiosk operations and ensure efficient service.
• Supervise a team of sales associates, including scheduling and training.
• Drive sales targets with effective strategies.
• Maintain product knowledge across all offerings.
• Monitor inventory and merchandising according to standards.
• Handle customer inquiries and resolve issues.
• Lead team meetings on targets and promotions.
• Forecast sales and adjust strategies to market trends.
• Coordinate with marketing for campaigns.
• Ensure compliance with policies and budget management.
• Maintain clean, organized sales area.
• Report performance to district management.
• Perform additional duties as needed.

Skills

Leadership skills

Technical acumen

Sales proficiency

Customer focus

Communication skills

Problem-solving

Adaptability

Organizational skills

Job description

OSL is seeking a Wireless Manager to lead a kiosk team across wireless products, ensuring top-tier customer service and strong sales results. You will oversee daily operations, coach sales associates, schedule shifts, and implement strategies to meet targets.

Reporting to the District Manager, you will partner with marketing for promotions, manage inventory, and maintain store standards. This full-time role offers competitive base salary, commissions, and benefits, with opportunities for growth.