Wireless Sales Manager — Lead a High-Energy Kiosk Team

OSL Retail Services; Lawrence Township (PA); Vor Ort; USD 50.000 - 65.000; Vollzeit

Benefits dieser Stelle

Base salary + commissions

Performance bonuses

RRSP matching

Employee discounts

Paid vacation

Comprehensive training

Career development

Employee Assistance Program

Zusammenfassung

OSL Retail Services in the United States is seeking a Wireless Manager to lead a busy kiosk team, drive day-to-day operations, and deliver exceptional customer experiences while meeting sales targets. This full-time role requires wireless or electronics retail experience, strong leadership, and the ability to manage budgets, schedules, and training.

The position offers base pay with commissions, performance bonuses, and generous employee discounts.

Qualifikationen

• Retail management experience in wireless or electronics.
• Demonstrated ability to drive team performance, sales results, and service quality.
• Strong communication and presentation skills, essential for effective leadership and customer interactions.
• Excellent customer service skills, with a proactive approach, attention to detail, and problem-solving capabilities.
• Physical ability to lift 30-50 pounds.
• Capability to stand or walk for extended periods during shifts.

Aufgaben

• Oversee the daily operations of the wireless department, ensuring smooth and efficient service delivery.
• Manage and supervise a team of sales associates, including scheduling, training, and performance evaluation.
• Drive sales targets and performance goals by motivating the team and implementing effective sales strategies.
• Maintain an in-depth knowledge of all products and services offered and ensure the team is also well-informed.
• Monitor inventory levels and ensure all products are adequately stocked and displayed according to company standards.
• Oversee customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.
• Conduct regular team meetings to update staff on new sales targets, promotional activities, and operational changes.
• Analyze sales figures, forecast future sales, and adapt strategies to market trends.
• Coordinate with the marketing department to implement promotional campaigns and sales initiatives.
• Ensure compliance with all company policies and procedures as well as legal regulations.
• Manage the department budget, including labor costs, supplies, and other expenses.
• Maintain cleanliness and organization within the sales area to provide a pleasant shopping environment.
• Report to upper management on sales results, potential customer issues, and the overall performance of the department.

Kenntnisse

Retail leadership

Team management

Sales leadership

Wireless knowledge

Customer service

Budgeting

Recruitment/HR basics

Jobbeschreibung

OSL Retail Services in the United States is seeking a Wireless Manager to lead a busy kiosk team, drive day-to-day operations, and deliver exceptional customer experiences while meeting sales targets. This full-time role requires wireless or electronics retail experience, strong leadership, and the ability to manage budgets, schedules, and training.

The position offers base pay with commissions, performance bonuses, and generous employee discounts.