Wireless Sales Manager: Lead Team & Earn Commission

OSL Retail Services; White Lake Charter Township (MI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

50% wireless discounts

RRSP matching

Commissions

Quarterly performance bonuses

Paid vacation

Employee Assistance Program

Discount programs

Job summary

OSL Retail Services is seeking a Wireless Manager to lead a dynamic retail team in a busy wireless environment. You will drive sales targets, coach associates, and ensure outstanding customer service at the kiosk level.

You will report to the District Manager and play a key role in operations, budgeting, and promotional campaigns, with opportunities for advancement and comprehensive benefits.

Qualifications

• Proven ability to lead and motivate a sales team.
• Strong knowledge of wireless technology and products.
• Experience driving sales targets and customer satisfaction.

Responsibilities

• Oversee daily wireless department operations and customer service.
• Supervise and train a team of sales associates; manage scheduling and performance.
• Drive sales targets through effective strategies and coaching.
• Maintain product knowledge and ensure team stays informed.
• Monitor inventory and store presentation to company standards.
• Resolve customer inquiries and ensure high satisfaction.
• Lead regular team meetings on targets and campaigns.
• Forecast sales, analyze data, and adapt to market trends.
• Coordinate with marketing on promotions and initiatives; ensure policy compliance.
• Manage department budget and labor costs.
• Maintain clean, organized sales area and report results.
• Support HR activities like recruitment and coaching where needed.

Skills

Leadership

Technical acumen

Sales proficiency

Customer focus

Communication skills

Problem solving

Adaptability

Organizational skills

Job description

OSL Retail Services is seeking a Wireless Manager to lead a dynamic retail team in a busy wireless environment. You will drive sales targets, coach associates, and ensure outstanding customer service at the kiosk level.

You will report to the District Manager and play a key role in operations, budgeting, and promotional campaigns, with opportunities for advancement and comprehensive benefits.