Wireless Sales & Customer Support Specialist

Wireless Zone LLC; Newport (ME); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Flexible schedule

Team Building Events

Job summary

Wireless Zone LLC in Maine seeks a Customer Experience Representative to greet customers, answer questions, process payments, and assist with technical support in our store. You will ensure each customer has a positive experience and access the latest wireless products and services.

We offer opportunities for advancement, ongoing training, and a flexible schedule, including weekend shifts. A high-energy, customer‑focused individual with a willingness to learn fits well with our team and culture.

Qualifications

• No experience required, but eagerness to learn is expected.
• Basic knowledge of cellular or computer technology is preferred.
• Effective verbal, written, and interpersonal skills are essential.
• Positive attitude and high energy levels are valued.

Responsibilities

• Greet customers as they enter the store and assist with their visit.
• Consult with customers to determine needs and provide information and service.
• Process cell phone payments and support the sales team daily.
• Troubleshoot technical issues with customers' devices and services.
• Educate and engage customers through product demonstrations and follow‑ups.
• Work weekends and stay up to date on the latest technology.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Education

Tools

POS systems

Job description

Wireless Zone LLC in Maine seeks a Customer Experience Representative to greet customers, answer questions, process payments, and assist with technical support in our store. You will ensure each customer has a positive experience and access the latest wireless products and services.

We offer opportunities for advancement, ongoing training, and a flexible schedule, including weekend shifts. A high-energy, customer‑focused individual with a willingness to learn fits well with our team and culture.