Wireless Sales & Customer Experience Specialist

Wireless Zone LLC; Bangor (ME); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Opportunity for growth

Ongoing Training

Team Building Events

Job summary

Wireless Zone is seeking a Customer Experience Representative to greet customers, answer questions, process payments, and assist with technical support in our Bangor-area stores.

We offer ongoing training, opportunities for growth, and team-building events as part of a friendly, fast-paced environment. This floating position requires weekend availability and engagement with customers to grow sales and satisfaction.

Qualifications

• No experience required, eager to learn.
• Basic knowledge of cellular and/or computer technology preferred.
• Effective verbal, written, and interpersonal skills.
• Positive attitude and high energy.

Responsibilities

• Greet customers as they enter the store.
• Consult with customers to determine the reason for their visit.
• Provide information and service to solve customer needs.
• Troubleshoot technical issues with customers' devices and services.
• Process cell phone payments and assist sales team with daily tasks.

Skills

Customer service

Communication skills

Tech-savvy

Job description

Wireless Zone is seeking a Customer Experience Representative to greet customers, answer questions, process payments, and assist with technical support in our Bangor-area stores.

We offer ongoing training, opportunities for growth, and team-building events as part of a friendly, fast-paced environment. This floating position requires weekend availability and engagement with customers to grow sales and satisfaction.