Wireless Sales Support Specialist | Customer Experience

Epic Communications LLC; Bangor (ME); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Opportunity for growth

Ongoing Training

Team Building Events

Job summary

Wireless Zone is seeking a Customer Experience Representative in Bangor, Maine. You will be the first point of contact for customers, answering questions, processing payments, and helping with technical support in a fast-paced retail environment.

Responsibilities include greeting customers, determining needs, offering solutions, and assisting the sales team while staying up-to-date on the latest technology. Weekend availability is required to support store operations and customer demand.

Qualifications

• No experience required, eager to learn.
• Basic knowledge of cellular and/or computer technology preferred.
• Effective verbal, written, and interpersonal skills.
• Positive attitude and high energy.
• Self-motivated and able to stay energized in a fast-paced environment.

Responsibilities

• Greet customers as they enter the store.
• Consult with customers to determine the reason for their visit.
• Provide information and service to solve their needs.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Tech-savvy

Job description

Wireless Zone is seeking a Customer Experience Representative in Bangor, Maine. You will be the first point of contact for customers, answering questions, processing payments, and helping with technical support in a fast-paced retail environment.

Responsibilities include greeting customers, determining needs, offering solutions, and assisting the sales team while staying up-to-date on the latest technology. Weekend availability is required to support store operations and customer demand.