Wireless Retail Specialist – Tech Solutions Advocate

T-Mobile USA; Yuma (AZ); Presencial; USD 20.000 - 29.000; Tempo integral

Benefícios oferecidos por esta vaga

Annual stock grant

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off and holidays

Stock incentives

Resumo da vaga

T-Mobile USA is hiring a Mobile Associate to engage customers, demonstrate technology, and guide shoppers through service and device options in a fast-paced retail environment.

You will build product knowledge, use digital tools to show coverage and plans, complete training, and collaborate across channels to deliver a seamless customer experience. This role supports our customers and fuels loyalty.

Qualificações

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Assist with additional duties and projects as assigned by management.

Conhecimentos

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Formação

High School Diploma/GED

Descrição da vaga

T-Mobile USA is hiring a Mobile Associate to engage customers, demonstrate technology, and guide shoppers through service and device options in a fast-paced retail environment.

You will build product knowledge, use digital tools to show coverage and plans, complete training, and collaborate across channels to deliver a seamless customer experience. This role supports our customers and fuels loyalty.