Wireless Retail Specialist – Customer-Focused Tech Demos

T-Mobile US Inc.; Port Reading (NJ); In loco; USD 28.000 - 35.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual stock grant

Employee stock purchase plan

401(k)

Descrizione del lavoro

At T-Mobile USA, we empower our people with a Total Rewards Package including base pay and comprehensive benefits. This role supports retail operations by engaging customers, demonstrating technology solutions, and guiding them through their shopping journey.

You will build product knowledge, use digital tools, and contribute to customer satisfaction in a fast-paced environment. This position emphasizes strong communication, problem-solving, and teamwork across channels to deliver exceptional

Competenze

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.

Mansioni

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Use digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Conoscenze

Customer service

Sales

Communication

Multitasking

Teamwork

Engaging People

Formazione

High School Diploma/GED

6 months customer service/sales experience

Descrizione del lavoro

At T-Mobile USA, we empower our people with a Total Rewards Package including base pay and comprehensive benefits. This role supports retail operations by engaging customers, demonstrating technology solutions, and guiding them through their shopping journey.

You will build product knowledge, use digital tools, and contribute to customer satisfaction in a fast-paced environment. This position emphasizes strong communication, problem-solving, and teamwork across channels to deliver exceptional