Wireless Tech Sales Specialist (Retail)

T-MOBILE USA, Inc.; Ozark (AL); Presencial; USD 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Stock grant eligibility

401(k) plan

Paid time off & holidays

Health, dental, vision insurance

Descripción de la vacante

T-Mobile is hiring for a role that supports retail operations by engaging customers and guiding them through technology and service options. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey while developing skills in customer interaction and digital tool usage.

The position emphasizes customer satisfaction, mastery of product knowledge, and effective use of digital resources to foster loyalty and strong relationships with customers.

Formación

• Customer service and sales experience in retail environments.
• Ability to engage customers and explain technology solutions.
• Willingness to complete training and learn retail processes and wireless technology.

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Conocimientos

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Educación

High School Diploma/GED

Descripción del empleo

T-Mobile is hiring for a role that supports retail operations by engaging customers and guiding them through technology and service options. You will build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey while developing skills in customer interaction and digital tool usage.

The position emphasizes customer satisfaction, mastery of product knowledge, and effective use of digital resources to foster loyalty and strong relationships with customers.