Wireless Retail Pro: Tech Demos & Plans

T-Mobile US Inc.; Liberal (KS); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Stock grants

Paid time off

Employee discounts

Job summary

T-Mobile is hiring for a retail associate role focused on helping customers with technology and service needs in a fast-paced store environment.

You will develop product knowledge, demonstrate features, and guide customers through their shopping journey while contributing to team goals and delivering a positive experience. Training and career growth opportunities are highlighted, with comprehensive benefits and a strong focus on customer loyalty.

Qualifications

• High School Diploma/GED is required.
• Six months of customer service and/or sales experience in a retail environment is preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Communication

Customer Service

Sales

Teamwork

Multitasking

Engaging People

Customer Problem Solving

Change Agility

18+ years

Authorized to work in US

Education

High School Diploma or GED

Job description

T-Mobile is hiring for a retail associate role focused on helping customers with technology and service needs in a fast-paced store environment.

You will develop product knowledge, demonstrate features, and guide customers through their shopping journey while contributing to team goals and delivering a positive experience. Training and career growth opportunities are highlighted, with comprehensive benefits and a strong focus on customer loyalty.