Wireless Retail Sales Specialist

T-MOBILE USA, Inc.; Raymondville (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off and holidays

Paid parental leave

Family building benefits

Tuition assistance

Job summary

T-Mobile USA, Inc. in Texas is seeking a Mobile Associate to engage customers, demonstrate technology and service plans, and guide shoppers through their journey. You will build product knowledge, use digital tools, and support a versatile retail team to enhance customer experience.

The role emphasizes communication, problem solving, and sales skills with on-the-job training and opportunities for career growth within a dynamic, employee-owned culture.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and team initiatives.
• Take on other duties/projects as assigned by management.

Skills

Customer Service

Sales

Communication

Problem Solving

Engaging People

Multitasking

Teamwork

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. in Texas is seeking a Mobile Associate to engage customers, demonstrate technology and service plans, and guide shoppers through their journey. You will build product knowledge, use digital tools, and support a versatile retail team to enhance customer experience.

The role emphasizes communication, problem solving, and sales skills with on-the-job training and opportunities for career growth within a dynamic, employee-owned culture.