Wireless Retail Associate — Fast-Track to Mobile Expert

Paycom - ATS; New York (NY); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

ESOP

Competitive pay

Uncapped commissions

Career advancement

Health benefits

Discounted wireless plan

Bonuses program

Training and development

Job summary

Arch Telecoms in New York, NY is seeking a learning-focused Mobile Associate to help customers in-store and via digital channels. You will build product knowledge, demonstrate devices, and drive personalized solutions while fostering loyalty and teamwork.

Join a fast-paced environment with clear pathways to advancement, including promotion to Mobile Expert after completing training. ESOP eligibility, competitive pay, and incentive programs are included.

Qualifications

• Experience in customer service or sales within a retail setting.
• Ability to learn product features and demonstrate devices to customers.
• Comfort with in-store and online shopping environments.

Responsibilities

• Learn and build proficiency in customer service while delivering a best-in-class experience.
• Demonstrate devices and services with hands-on guidance to customers.
• Engage customers to identify needs and offer personalized solutions.
• Guide purchasing by asking thoughtful questions and providing clear answers.
• Collaborate with teammates and leaders to ensure a seamless customer journey.

Skills

Customer service

Sales experience

Retail environment

Education

High school degree or GED

Job description

Arch Telecoms in New York, NY is seeking a learning-focused Mobile Associate to help customers in-store and via digital channels. You will build product knowledge, demonstrate devices, and drive personalized solutions while fostering loyalty and teamwork.

Join a fast-paced environment with clear pathways to advancement, including promotion to Mobile Expert after completing training. ESOP eligibility, competitive pay, and incentive programs are included.