Wireless Retail Associate: Path to Mobile Expert

Paycom; New York (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

ESOP

Hourly pay

Uncapped commission

Career growth

Health benefits

Incentives

Job summary

Arch Telecoms is hiring Mobile Associates to deliver best-in-class customer experiences in our retail environment. You will learn, demonstrate devices and services, and help customers with their shopping journeys in-store and online.

As a learning role, you’ll work with the team to develop skills toward a Mobile Expert role after training, with opportunities for growth, competitive hourly pay, and incentives.

Qualifications

• 6 months of customer service and/or sales experience, retail environment preferred.
• Be at least 18 years of age and have a high school diploma or GED.
• Ability to stand for long periods of time and lift objects weighing up to 25 lbs.
• Reliable transportation.

Responsibilities

• Assist customers with product selection and demonstrations.
• Side-by-side selling to propose accessories and IoT devices.
• Guide customers through the purchasing process with thoughtful questions and informative answers.
• Build relationships across channels to resolve issues and better serve customers.
• Engage in training to advance toward Mobile Expert after completion.

Skills

Customer service

Sales

Communication

Teamwork

Learning attitude

Education

High school diploma or GED

Job description

Arch Telecoms is hiring Mobile Associates to deliver best-in-class customer experiences in our retail environment. You will learn, demonstrate devices and services, and help customers with their shopping journeys in-store and online.

As a learning role, you’ll work with the team to develop skills toward a Mobile Expert role after training, with opportunities for growth, competitive hourly pay, and incentives.