Wireless Retail Associate — Learning Path to Mobile Expert

Arch Telecom; Middlesex (NJ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee stock ownership program

Competitive hourly pay

Uncapped commission earnings

Automatic raises at milestones

Career advancement opportunities

Health benefits for full-time

Discounted T-Mobile plan

Sales incentives

Job summary

Arch Telecom is hiring Mobile Associates to join a Retail Team that brings the Arch Telecom brand to life. You will learn to build customer loyalty through energetic, knowledgeable service and hands-on demonstrations of devices and services.

The role emphasizes learning with opportunities for promotion to Mobile Expert after training. You will balance customer experience with sales goals, working in a fast-paced store environment that values care and results.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.
• Be at least 18 years of age.
• Ability to stand for long periods of time.

Responsibilities

• Help customers pick up right where they left off in their shopping journey, in-store or online.
• Provide hands-on demonstrations of the latest technology in-store.
• Engage in side-by-side selling to tailor solutions and accessories.
• Guide customers through purchasing with thoughtful questions and informed answers.

Skills

Customer service

Sales

Fast learner

Education

High school degree or GED

Job description

Arch Telecom is hiring Mobile Associates to join a Retail Team that brings the Arch Telecom brand to life. You will learn to build customer loyalty through energetic, knowledgeable service and hands-on demonstrations of devices and services.

The role emphasizes learning with opportunities for promotion to Mobile Expert after training. You will balance customer experience with sales goals, working in a fast-paced store environment that values care and results.