White-Glove Auto Service Advisor

Jenkinsacura; Ocala (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Term Life

Company-paid Life

STD/LTD

PTO

401(k) match

Employee Assistance Program

FMLA Leave

Bereavement Leave

Job summary

Jenkinsacura in Ocala, FL invites an experienced Service Advisor to be the primary contact for customers seeking automotive service and repairs. You will listen to concerns, schedule service, and set realistic expectations with customers and technicians to ensure smooth delivery.

The role emphasizes strong communication, problem-solving, and a commitment to high-quality customer experiences. On-site position with competitive benefits and career growth opportunities.

Qualifications

• Excellent customer service and communication skills.
• Ability to listen actively and translate problems into actionable service plans.
• Strong organizational and multitasking abilities.

Responsibilities

• Greets customers and gathers service needs.
• Coordinates diagnosis and repair workflows with technicians.
• Sets and manages customer expectations for service delivery.
• Maintains accurate service records and documentation.
• Promotes safety and quality standards.

Job description

Jenkinsacura in Ocala, FL invites an experienced Service Advisor to be the primary contact for customers seeking automotive service and repairs. You will listen to concerns, schedule service, and set realistic expectations with customers and technicians to ensure smooth delivery.

The role emphasizes strong communication, problem-solving, and a commitment to high-quality customer experiences. On-site position with competitive benefits and career growth opportunities.