Wellness Clinic Operations Leader

JEM Wellness Brands; Jacksonville (FL); On-site; USD 20,000 - 29,000; Full time

Job summary

Massage Envy is seeking a General Manager to oversee daily operations of a Jacksonville clinic, driving sales, customer service, staffing, and brand‑values alignment. You will lead front desk activities, coach staff, ensure guest satisfaction, and manage clinic performance.

Responsibilities include meeting monthly targets, conducting staff development, hiring and onboarding with Area/ District managers, and ensuring compliance with company standards and local regulations.

Responsibilities

• Front Desk Coverage
• Lead staff coaching and development
• Maintain a professional image and positive environment
• Ensure clinic meets monthly and annual performance goals
• Hire, onboard and train new staff with Area Manager

Job description

Massage Envy is seeking a General Manager to oversee daily operations of a Jacksonville clinic, driving sales, customer service, staffing, and brand‑values alignment. You will lead front desk activities, coach staff, ensure guest satisfaction, and manage clinic performance.

Responsibilities include meeting monthly targets, conducting staff development, hiring and onboarding with Area/ District managers, and ensuring compliance with company standards and local regulations.