Spa Clinic Lead - Team Growth & Operations

JEM Wellness Brands; Jacksonville (FL); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Vision insurance

Dental insurance

Disability insurance

Life insurance

401(k)

Paid Time Off

Pet insurance

Flexible schedule

Training

Employee Assistance Program

Product discounts

Career advancement

Job summary

Massage Envy by JEM Wellness Brands is seeking a capable leader to oversee day-to-day operations at our Jacksonville location. You will drive memberships, promote retail, coach a team of service professionals, and ensure a safe, therapeutic environment that aligns with our brand promises.

The ideal candidate has a background in management or sales within personal services and can foster a culture where employees feel valued and connected to the mission, while delivering an excellent guest

Qualifications

• Have management and/or sales experience in personal service environments such as a spa, salon, or gym.
• Natural leaders who can motivate, coach and support a team.
• Able to have tough conversations professionally and constructively.
• Create a strong workplace culture where employees feel valued and connected to the mission.

Responsibilities

• Manage all operational aspects including driving memberships, promoting retail, guiding the team, managing deposits, overseeing inventory, and ensuring compliance with laws.
• Set goals, prioritize work, and analyze business performance for growth.
• Resolve customer challenges while maintaining a safe and therapeutic environment.
• Empower team members by providing ongoing training and reviewing performance.
• Develop positive relationships with members, guests, and employees.

Skills

Management experience

Sales experience

Team leadership

Coaching

Job description

Massage Envy by JEM Wellness Brands is seeking a capable leader to oversee day-to-day operations at our Jacksonville location. You will drive memberships, promote retail, coach a team of service professionals, and ensure a safe, therapeutic environment that aligns with our brand promises.

The ideal candidate has a background in management or sales within personal services and can foster a culture where employees feel valued and connected to the mission, while delivering an excellent guest