Welcoming Medical Receptionist: Patient Care & Front Desk

ConvenientMD LLC; Hadley (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

401k match after 1 year

Job summary

ConvenientMD LLC is seeking a Medical Receptionist to greet patients, register them, and manage records with accuracy. You will handle payments, support insurance inquiries, and coordinate with clinical staff to maintain smooth patient flow.

The role requires strong communication, organizational skills, and proficiency with Microsoft Office and EMR systems. This on-site position offers growth within a growing healthcare network and emphasizes patient-centered service.

Qualifications

• High School Diploma or GED is required.
• Proactive and confident communicator, both written and verbal.
• Detail-oriented with excellent organizational skills.
• Proficient with Microsoft Office Suite or related software.
• Able to work across multiple software systems while following HIPAA guidelines.

Responsibilities

• Greet patients and visitors, complete patient registration and update records.
• Collect payment and explain billing to patients; ensure timely visits.
• Manage patient reservations (online and walk-in) and registration.
• Answer and direct phone calls; keep reception area organized.
• Assist in scheduling referrals and coordinating with healthcare teams.
• Navigate electronic medical records and scheduling software to follow protocols.

Skills

Customer service

Communication

Organizational skills

Multitasking

HIPAA compliance

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Electronic medical records software

Reservation scheduling software

Job description

ConvenientMD LLC is seeking a Medical Receptionist to greet patients, register them, and manage records with accuracy. You will handle payments, support insurance inquiries, and coordinate with clinical staff to maintain smooth patient flow.

The role requires strong communication, organizational skills, and proficiency with Microsoft Office and EMR systems. This on-site position offers growth within a growing healthcare network and emphasizes patient-centered service.