Patient Care Front Desk Specialist

ConvenientMD; Bangor (ME); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401k match

Paid time off

Job summary

ConvenientMD LLC is hiring a Medical Receptionist to be the first friendly face in the clinic, handling patient registration, payments, and records while supporting a smooth patient flow. You will work with the clinical team to ensure timely visits and accurate information entry across systems.

The role requires strong communication, organization, and multitasking abilities, with flexible shifts including nights and weekends. A passion for healthcare and patient service is essential.

Qualifications

• High School Diploma or GED required.
• Proactive and confident communicator with professional directness.
• Detail-oriented with excellent organizational skills.
• Compassionate, authentic, and patient focused.
• Technically savvy with Microsoft Office Suite or related software.
• Effective communicator and cross collaborator.
• Excellent team player with collaborative mindset.
• Driven, self-motivated, and initiative-driven.
• Strong analytical and problem-solving skills.
• Trustworthy and confidential with HIPAA compliance.

Responsibilities

• Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance both in person and over the phone.
• Register patients, complete forms, and collect payments according to clinic policy.
• Coordinate patient flow, reservations, and scheduling with providers and other staff.
• Answer calls, keep reception area organized, and perform administrative duties.
• Familiarize with CMD services and software for scheduling and electronic medical records.

Skills

Patient Interaction

Payment Collection

Clinic Coordination

Front Desk Management

Software Proficiency

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Electronic Medical Records

Job description

ConvenientMD LLC is hiring a Medical Receptionist to be the first friendly face in the clinic, handling patient registration, payments, and records while supporting a smooth patient flow. You will work with the clinical team to ensure timely visits and accurate information entry across systems.

The role requires strong communication, organization, and multitasking abilities, with flexible shifts including nights and weekends. A passion for healthcare and patient service is essential.