Patient-Focused Medical Front Desk Specialist

ConvenientMD LLC; Pittsfield (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision coverage

401k match

Tuition discounts with Purdue Global

Employee discounts

Job summary

ConvenientMD LLC seeks a friendly Medical Receptionist to greet patients, register new and returning visitors, and manage front desk operations in our clinics across New England. You will collect payments, answer questions, and coordinate with the healthcare team to ensure timely patient flow.

The ideal candidate is a proactive communicator with strong organizational skills, comfortable with multiple software systems, and capable of handling high-paced administrative tasks while maintaining

Qualifications

• High school diploma or GED required.
• Strong communication and customer service skills.
• Proficiency with Microsoft Office Suite or related software.
• Familiarity with medical terminology and insurance/billing basics is a plus.

Responsibilities

• Greet patients and visitors and register them accurately.
• Handle insurance and billing inquiries and collect payments.
• Coordinate with clinical team to maintain smooth patient flow.
• Answer phones, manage reception area, and perform general admin duties.

Skills

Customer service

Communication

Organization

Microsoft Office

HIPAA knowledge

Education

High School Diploma or GED

Tools

Microsoft Office Suite

EMR software

Reservation scheduling software

Job description

ConvenientMD LLC seeks a friendly Medical Receptionist to greet patients, register new and returning visitors, and manage front desk operations in our clinics across New England. You will collect payments, answer questions, and coordinate with the healthcare team to ensure timely patient flow.

The ideal candidate is a proactive communicator with strong organizational skills, comfortable with multiple software systems, and capable of handling high-paced administrative tasks while maintaining