Healthcare Front Desk & Patient Care Specialist

ConvenientMD; Hadley (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Short-term disability

Pet insurance

401k match

Educational alliance with Purdue Univ.

Job summary

ConvenientMD LLC is seeking a Medical Receptionist to be the first face patients see at our clinics in Massachusetts. You will greet patients, register new and existing records, collect payments, and help ensure timely care, alongside our clinical team.

The role offers opportunities to advance in a growing healthcare company. You should be organized, customer-focused, and comfortable using multiple software systems.

Qualifications

• High School Diploma or GED required.
• Proactive and confident communicator (written and verbal).
• Detail-oriented with excellent organizational skills.
• Compassionate, authentic, and patient focused.
• Technically savvy: proficient with Microsoft Office Suite or related software.
• Effective communicator and cross collaborator across the organization.
• Excellent team player and able to work in a team.
• Driven and self-motivated; proactive about improving processes.

Responsibilities

• Greet patients and visitors, register patients, and update records.
• Handle payments, insurance co-pays, and billing inquiries.
• Collaborate with healthcare team to ensure smooth patient flow and efficient operations.
• Maintain reception area and perform administrative duties.
• Familiarize with CMD services and software for scheduling and EMR navigation.

Skills

Proactive communicator

Detail-oriented

Compassionate

Tech savvy

Cross-collaboration

Team player

Self-motivated

Analytical thinking

Confidentiality

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Electronic Medical Records software

Job description

ConvenientMD LLC is seeking a Medical Receptionist to be the first face patients see at our clinics in Massachusetts. You will greet patients, register new and existing records, collect payments, and help ensure timely care, alongside our clinical team.

The role offers opportunities to advance in a growing healthcare company. You should be organized, customer-focused, and comfortable using multiple software systems.