Medical Receptionist — Welcoming Care & Scheduling

ConvenientMD LLC; Peabody (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

401k match

Short-term disability

Pet insurance (optional)

Tuition benefits

Job summary

ConvenientMD LLC is hiring a Medical Receptionist to be the first face patients see when visiting our clinics. You will greet patients, register them, handle insurance and billing questions, and help keep the front desk organized and efficient.

You will work closely with the clinical team to ensure smooth patient flow, process payments, manage reservations, and support scheduling of referrals. This role offers a dynamic environment with growth opportunities within a growing medical company.

Qualifications

• High School Diploma or GED required.
• Proactive and confident communicator (written and verbal).
• Detail-oriented with excellent organizational skills.
• Compassionate, authentic, patient-focused.
• Technically savvy with Microsoft Office Suite or related software.
• Effective communicator and cross-collaborator.
• Excellent team player with a proactive mindset.
• Driven and self-motivated, able to work independently.
• Strong analytical and problem-solving skills; maintains confidentiality per HIPAA.

Responsibilities

• Greet patients and visitors and perform registration.
• Register patients and complete forms with accurate information.
• Handle insurance and billing inquiries with clear information.
• Assist ill or distressed patients and direct to resources as needed.
• Collect payments and process co-pays per clinic policies.
• Coordinate front desk operations and collaboration with care teams.
• Manage reservations (online and walk-in) and provider schedules.
• Use EMR and scheduling software to support clinic workflows.

Skills

Patient interaction

Communication

Organization

Compassion

Teamwork

Initiative

HIPAA compliance

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

ConvenientMD LLC is hiring a Medical Receptionist to be the first face patients see when visiting our clinics. You will greet patients, register them, handle insurance and billing questions, and help keep the front desk organized and efficient.

You will work closely with the clinical team to ensure smooth patient flow, process payments, manage reservations, and support scheduling of referrals. This role offers a dynamic environment with growth opportunities within a growing medical company.