Patient Concierge & Clinic Front Desk Specialist

ConvenientMD LLC; Dover (NH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401k match

Educational opportunities with Purdue/

Team member discounts

Job summary

ConvenientMD LLC is seeking a Medical Receptionist to be the first friendly face patients see in our clinics. You will greet visitors, register patients, update records, collect payments, and help ensure timely care.

Work with the clinical team and use multiple software systems to follow established patient workflows and HIPAA rules. Strong communication, organization, and a customer-service mindset are essential.

Qualifications

• High School Diploma or GED required.
• Strong communication and organizational skills are essential.
• Experience in customer service or medical front desk is a plus.

Responsibilities

• Greet patients and visitors with a friendly, professional demeanor.
• Register patients and update records accurately.
• Collect payments and explain billing clearly to patients.
• Manage patient reservations and scheduling across systems.
• Coordinate with clinical staff to ensure smooth patient flow.

Skills

Communication

Organization

Customer service

Team player

Microsoft Office

Education

High School Diploma or GED

Tools

EMR software

Insurance billing software

Job description

ConvenientMD LLC is seeking a Medical Receptionist to be the first friendly face patients see in our clinics. You will greet visitors, register patients, update records, collect payments, and help ensure timely care.

Work with the clinical team and use multiple software systems to follow established patient workflows and HIPAA rules. Strong communication, organization, and a customer-service mindset are essential.