Healthcare Front Desk Specialist

ConvenientMD; Agawam (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401k match

Educational Alliance with Purdue Univ.

Job summary

ConvenientMD is seeking a Medical Receptionist to be the first face patients see, handling registration, greeting visitors, and guiding them through the check-in process. You will collect payments, assist with insurance inquiries, and support coordinated clinic operations to ensure timely patient care.

We value friendly communication, accuracy in records, and a proactive, team-oriented mindset. Strong organizational skills and comfort with EMR systems are essential for success in our fast-paced

Qualifications

• High School Diploma or GED required.
• Proactive communicator with strong interpersonal skills.
• Detail-oriented and organized in a fast-paced clinic setting.
• Technically proficient with office software and EMR familiarity.
• Able to work across teams and maintain confidentiality.

Responsibilities

• Greet patients and visitors and register them for appointments.
• Collect payments and handle insurance co-pays and billing inquiries.
• Support clinic coordination to ensure smooth patient flow and scheduling.
• Answer phones professionally and maintain a tidy reception area.
• Familiarize with CMD services and software systems used for scheduling and EMR.

Skills

Proactive communicator

Detail oriented

Compassionate

Technically savvy

Cross collaboration

Team player

Self-motivated

Analytical thinking

Trustworthy

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

ConvenientMD is seeking a Medical Receptionist to be the first face patients see, handling registration, greeting visitors, and guiding them through the check-in process. You will collect payments, assist with insurance inquiries, and support coordinated clinic operations to ensure timely patient care.

We value friendly communication, accuracy in records, and a proactive, team-oriented mindset. Strong organizational skills and comfort with EMR systems are essential for success in our fast-paced