Welcome Center Associate - Membership & Wellness

YMCA of the USA; Randolph Township (NJ); On-site; USD 21,000 - 30,000; Full time

Job summary

The West Morris Area YMCA is seeking a Welcome Center Representative to greet members and support front-desk operations under the supervision of the Senior Director of Membership and Wellness. The role emphasizes a welcoming, service-oriented environment and effective communication with a diverse community.

Responsibilities include handling member inquiries, scheduling, and assisting with program registration while maintaining a friendly, professional presence during evenings and weekends.

Qualifications

• High School diploma or equivalent.
• Evening and weekend availability.
• Bilingual in Spanish preferred.
• Able to relate to diverse community groups.
• Excellent PC skills and standard office software.
• Customer service experience preferred.

Responsibilities

Skills

Customer service

Spanish (preferred)

People skills

Evening/weekend hours

Education

High School diploma

Job description

The West Morris Area YMCA is seeking a Welcome Center Representative to greet members and support front-desk operations under the supervision of the Senior Director of Membership and Wellness. The role emphasizes a welcoming, service-oriented environment and effective communication with a diverse community.

Responsibilities include handling member inquiries, scheduling, and assisting with program registration while maintaining a friendly, professional presence during evenings and weekends.