Front Desk & Member Services Associate

YMCA of Greater Boston; Boston (MA); On-site; USD 22,730 - 23,419; Part time

Benefits offered by this job

Free YMCA membership

Discounts on specialty programs

Health, Dental, and Vision benefits

Robust retirement plan

Job summary

A community-focused non-profit organization is seeking a Welcome Center Representative to enhance member experiences by providing excellent customer service. Responsibilities include managing member check-ins, conducting membership sales, and ensuring adherence to safety protocols. Ideal candidates will multitask effectively in a fast-paced environment and be ready to respond to member needs. This part-time position offers flexible weekday and weekend hours alongside competitive benefits, including free YMCA membership and a robust retirement plan.

Qualifications

• Excellent member service skills and a caring attitude.
• Ability to work in a fast-paced environment.
• Willingness to enforce safety and membership policies.

Responsibilities

• Manage member check-in and conduct membership sales.
• Present a welcoming demeanor when greeting members.
• Enforce YMCA safety and membership policies.

Skills

Customer service

Multitasking

Problem-solving

Team player

Job description

A community-focused non-profit organization is seeking a Welcome Center Representative to enhance member experiences by providing excellent customer service. Responsibilities include managing member check-ins, conducting membership sales, and ensuring adherence to safety protocols. Ideal candidates will multitask effectively in a fast-paced environment and be ready to respond to member needs. This part-time position offers flexible weekday and weekend hours alongside competitive benefits, including free YMCA membership and a robust retirement plan.