Weekend Restoration Project Manager

Servpro Industries, Inc.; Pelham (AL); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

Opportunity for advancement

Training & development

Company car

Flexible schedule

Job summary

Servpro Team Wilson! is seeking a Restoration Manager to oversee all facets of restoration projects and crews, driving customer satisfaction, revenue and profit growth.

The role leads a front-line team toward operational excellence and requires strong leadership and safety compliance. The position works primarily on-site with travel within Jefferson and Shelby counties, offering a part-time schedule and weekend coverage to support active projects.

Qualifications

• High School Diploma/GED required; Associates or Bachelor's degree preferred.
• Industry certifications are strongly preferred.
• Minimum 3 years of experience in operations.
• Minimum 1 year of management and/or supervisory experience.
• Strong interpersonal, leadership, and management skills.
• Effective written and oral communication skills.
• Experience in cleaning, restoration, or construction preferred.

Responsibilities

• Manage the customer experience and overall customer satisfaction.
• Manage the client experience and overall client satisfaction.
• Provide priority response to potential customers.
• Develop scope of work for projects and review estimates.
• Negotiate customer and/or client approval of project scope and estimate.
• Schedule crews and resources to provide service on active projects.
• Coordinate and oversee Restoration services with crews and subcontractors.
• Document and/or review job file to support the services provided.
• Maintain communication with internal and external stakeholders.
• Manage Production/Restoration expenses.
• Manage equipment and materials (assets).
• Follow and oversee safe work practices and adherence to safety and risk management guidelines.
• Continued development of leadership and management skills, as well as restoration expertise.
• Other tasks/duties as required by the employer.

Skills

Leadership

Operations management

Supervisory experience

Communication skills

Interpersonal skills

Industry knowledge (restoration)

Education

High School Diploma/GED

Associates or Bachelor's degree

Job description

Servpro Team Wilson! is seeking a Restoration Manager to oversee all facets of restoration projects and crews, driving customer satisfaction, revenue and profit growth.

The role leads a front-line team toward operational excellence and requires strong leadership and safety compliance. The position works primarily on-site with travel within Jefferson and Shelby counties, offering a part-time schedule and weekend coverage to support active projects.