Restoration Project Manager — Lead Projects & Teams

SERVPRO of Fort Walton Beach; Fort Walton Beach (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

First-class compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Fort Walton Beach seeks a Restoration Project Manager to oversee all aspects of restoration projects and crews, driving operational excellence on site. This frontline leadership role requires strong organizational and communication skills and a focus on safety and quality.

You will prepare project scopes and estimates, negotiate approvals, schedule crews, liaise with customers and insurers, and manage production costs.

Qualifications

• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience.
• IICRC certification preferred.
• High school diploma or GED; higher education preferred.

Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Skills

Management experience

Supervisory ability

Coordination & scheduling

Communication with clients

Education

High school diploma/GED

Associate degree or Bachelor's degree preferred

Job description

SERVPRO of Fort Walton Beach seeks a Restoration Project Manager to oversee all aspects of restoration projects and crews, driving operational excellence on site. This frontline leadership role requires strong organizational and communication skills and a focus on safety and quality.

You will prepare project scopes and estimates, negotiate approvals, schedule crews, liaise with customers and insurers, and manage production costs.