Weekend Project Manager

SERVPRO Team Wilson; Pelham (AL); On-site; USD 28,413,000 - 40,467,000; Part time

Benefits offered by this job

Training & development

Company car

Flexible schedule

Opportunity for advancement

Job summary

SERVPRO Team Wilson is seeking a Restoration Manager to oversee all aspects of assigned restoration projects and crews with a strong focus on customer satisfaction, revenue and profit growth, and staff development. This front-line management role leads the team to operational excellence.

The role emphasizes developing scopes of work, reviewing estimates, coordinating crews, and ensuring safety and quality across restoration services.

Qualifications

• High School Diploma/GED required; Associates or Bachelors degree strongly preferred.
• Industry certifications strongly preferred.
• Minimum 3 years of experience in operations.
• Minimum 1 year management and/or supervisory experience.
• Strong interpersonal skills, leadership and management abilities.
• Effective written and oral communication skills.
• Experience in cleaning, restoration, or construction preferred.

Responsibilities

• Manage customer experience and overall customer satisfaction.
• Manage client experience and overall client satisfaction.
• Provide priority response to potential customers.
• Develop scope of work for projects and review estimates.
• Negotiate project scope and estimate approvals.
• Schedule crews and resources for active projects.
• Coordinate and oversee restoration services with crews/subcontractors.
• Document/review job files to support services.
• Maintain communication with stakeholders.
• Manage restoration expenses, equipment and materials.
• Follow safe work practices and risk management guidelines.
• Continued leadership and restoration skill development.
• Other tasks as required by the employer.

Skills

Leadership

Communication

Interpersonal skills

Management

Education

High School Diploma or GED

Associates degree

Bachelor’s degree

Job description

Benefits:

• Opportunity for advancement
• Training & development
• Company car
• Flexible schedule

Servpro Team Wilson!

The Restoration Manager oversees all aspects of assigned restoration projects and assigned Production/Restoration crews. Their responsibilities are centered around customer satisfaction, revenue growth, profit growth, management development, and staff development. This front-line management position leads their team to operational excellence.

Primary Responsibilities

• Manage the customer experience and overall customer satisfaction.
• Manage the client experience and overall client satisfaction.
• Provide priority response to potential customers.
• Develop scope of work for projects and review estimates.
• Negotiate customer and/or client approval of project scope and estimate.
• Schedule crews and resources to provide service on active projects.
• Coordinate and oversee Restoration services with crews and subcontractors.
• Document and/or review job file to support the services provided.
• Maintain communication with internal and external stakeholders.
• Manage Production/Restoration expenses.
• Manage equipment and materials (assets).
• Follow and oversee safe work practices and adherence to safety and risk management guidelines.
• Continued development of leadership and management skills, as well as restoration expertise.
• Other tasks/duties as required by the employer.

Physical Requirements

Frequent field visits and field management will require jobsite activities. Occasional
jobsite activities may involve lifting 50 pounds independently, occasionally lifting up to
100 pounds with assistance, walking and standing for long periods of time, driving,
sitting, climbing ladders, utilizing scaffolding or lifts, pushing/pulling/lifting/carrying
objects, working around chemicals, and working overhead.
While performing occasional jobsite duties, the employee may be exposed to fumes or
airborne particles. The employee is occasionally exposed to a variety of extreme
conditions such as heat, noxious odors, etc. The noise level in the work environment and
jobsites may be loud. The employee will be required to occasionally wear a respirator for
their safety.

Qualifications

• High School Diploma/GED required, Associates or Bachelors degree strongly preferred.
• Industry certifications strongly preferred.
• Minimum 3 years of experience in operations.
• Minimum 1 year management and/or supervisory experience.
• Strong interpersonal skills, leadership skills, and management skills.
• Effective written and oral communication skills
• Experience in cleaning, restoration, or construction preferred.

Pay $25/hr

Normal Working Hours, Additional Working Hours, and Travel Requirements:

This is a part-time position working primarily Saturday and Sunday, no more than 20 hours per week. Travel is required within Jefferson and Shelby County to customer residences and places of business.