Weekend Patient Services Associate – Front Desk

The University of Texas Southwestern Medical Center; Dallas (TX); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

PPO medical plan

Paid Time Off

Tuition Reimbursement

Job summary

UT Southwestern Medical Center is seeking a Patient Services Representative to actively promote patient-centered care and service excellence. You will greet patients, guide visitors, and coordinate with clinical staff to ensure smooth patient flow and positive experiences across campus.

The role emphasizes strong communication, attention to detail, and the ability to handle multiple tasks in a dynamic hospital setting, with a focus on compassionate customer service and patient safety.

Qualifications

• High school diploma or GED required.
• Six months of customer service experience.
• Heartsaver/CPR AED certification within 90 days.

Responsibilities

• Greets patients and families at entrances and provides escorts and wheelchair assistance.
• Acts as liaison between patients, families, and medical staff to ensure patient care and hospitality.
• Responds to patient inquiries about health care services and directions within the campus.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

UT Southwestern Medical Center is seeking a Patient Services Representative to actively promote patient-centered care and service excellence. You will greet patients, guide visitors, and coordinate with clinical staff to ensure smooth patient flow and positive experiences across campus.

The role emphasizes strong communication, attention to detail, and the ability to handle multiple tasks in a dynamic hospital setting, with a focus on compassionate customer service and patient safety.