Clinic Front Office & Patient Access Specialist

UT Southwestern Medical Center; Dallas (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

UT Southwestern Medical Center in Dallas seeks a Front Office Specialist to support patient access, registration and scheduling. You will greet patients, verify information, and coordinate with clinic teams to ensure smooth arrivals.

Proficiency with the EPIC EMR system, strong customer service, and a commitment to HIPAA compliance are essential. This on-site role offers a fast-paced hospital environment with opportunities for growth and professional development.

Qualifications

• High School Diploma or equivalent required.
• Bachelor's Degree related field preferred but not required.
• Experience in front-office healthcare settings is beneficial.
• Familiarity with EPIC EMR or similar systems preferred.

Responsibilities

• Patient Registration and Scheduling
• Patient Access Call Center duties
• Patient Arrival & Admitting
• Patient Financial Services/Collections
• Patient After Visit Scheduling
• Medical Insurance Verification
• Referrals Management
• Precertification & Authorization

Skills

Customer service

Front office operations

HIPAA compliance

Education

High School Diploma or equivalent

Bachelor's Degree (preferred)

Tools

EPIC EMR

Job description

UT Southwestern Medical Center in Dallas seeks a Front Office Specialist to support patient access, registration and scheduling. You will greet patients, verify information, and coordinate with clinic teams to ensure smooth arrivals.

Proficiency with the EPIC EMR system, strong customer service, and a commitment to HIPAA compliance are essential. This on-site role offers a fast-paced hospital environment with opportunities for growth and professional development.