Clinic Front Desk Associate – Patient Care & Scheduling

UT Southwestern Medical Center; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

UT Southwestern Medical Center in Dallas, TX seeks a Clinic Staff Assistant I to support front office operations. You will handle patient registration, scheduling, insurance verification, referrals, and cash handling within a patient‑centered clinic environment.

Demonstrated customer service, knowledge of Epic EMR, and strict adherence to HIPAA are essential. This entry‑level role offers growth opportunities within UT Southwestern’s clinical operations.

Qualifications

• High school diploma or GED with prior customer service experience.
• CSA competencies in two clinical front office operations within 6-12 months.

Responsibilities

• Register patients and schedule appointments.
• Verify insurance benefits and manage referrals.
• Document phone encounters and support check‑in/check‑out.
• Maintain HIPAA confidentiality and professional patient care.

Skills

Customer service

Front office operations

HIPAA awareness

Education

High school diploma or GED

Tools

Epic EMR

Job description

UT Southwestern Medical Center in Dallas, TX seeks a Clinic Staff Assistant I to support front office operations. You will handle patient registration, scheduling, insurance verification, referrals, and cash handling within a patient‑centered clinic environment.

Demonstrated customer service, knowledge of Epic EMR, and strict adherence to HIPAA are essential. This entry‑level role offers growth opportunities within UT Southwestern’s clinical operations.