Weekend Patient Access Specialist: Scheduling

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Oklahoma City (OK); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Mercy is seeking a Patient Access Representative who serves as the first contact for patients and upholds Mercy Service Standards. The role involves scheduling, registration, benefit verification, and financial clearance with attention to data accuracy and customer service.

The position requires 1-3 years of clerical and customer service experience, familiarity with medical terminology, and a high school diploma. Weekend hours are included, and a supportive team environment is offered.

Qualifications

• 1-3 years clerical experience and customer service experience preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Responsabilités

• Facilitate patient entry into Mercy facilities, including scheduling and registration.
• Verify benefits and obtain financial clearance including pre-visit collection.
• Maintain accurate patient data and communicate effectively with patients, staff and insurers.

Connaissances

Customer service

Medical terminology

Data entry

Phone etiquette

Attention to detail

Formation

High School diploma

Some college helpful

Description du poste

Mercy is seeking a Patient Access Representative who serves as the first contact for patients and upholds Mercy Service Standards. The role involves scheduling, registration, benefit verification, and financial clearance with attention to data accuracy and customer service.

The position requires 1-3 years of clerical and customer service experience, familiarity with medical terminology, and a high school diploma. Weekend hours are included, and a supportive team environment is offered.